Terms and Conditions

Last Updated: August 7, 2026

Welcome to TVMOUNTSD. These Terms and Conditions govern your use of the TVMOUNTSD website located at www.tvmountsd.com, your use of our online booking services, and any products or services provided by TVMOUNTSD.

By accessing our website, scheduling an appointment, purchasing a product or service, or otherwise using our services, you agree to these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our website or services.

1. About TVMOUNTSD

TVMOUNTSD provides professional installation and home service solutions in the San Diego, California area.

Services may include, but are not limited to:

TV wall mounting

Fireplace, brick, stone, and specialty surface TV mounting

TV mount installation

In wall cord and cable concealment

Picture and artwork hanging

Furniture and entertainment center assembly

Video doorbell and security camera installation

Smart home upgrades

Home entertainment setup

Additional installation and handyman related services offered through our website or by agreement with the customer

Availability of services may vary based on location, property conditions, equipment, scheduling availability, and other factors.

2. Website Use

You may use the TVMOUNTSD website for lawful personal and commercial purposes related to learning about, requesting, booking, and communicating about our services.

You agree not to use the website in any way that could damage, disable, interfere with, or impair the operation or security of the website.

You may not attempt to gain unauthorized access to our website, servers, systems, customer information, accounts, or other restricted areas.

We reserve the right to modify, suspend, restrict, or discontinue any portion of the website at any time.

3. Appointments and Online Booking

Appointments may be scheduled through our website, by telephone, by text message, or through another method made available by TVMOUNTSD.

Submitting an appointment request does not guarantee that a particular appointment time, technician, service, or product will be available.

TVMOUNTSD may contact you to confirm your requested appointment date, time, service details, location, equipment, installation requirements, or other information necessary to complete the requested service.

Appointment arrival times may be affected by traffic, weather, previous appointments, property access, unexpected installation conditions, emergencies, or circumstances outside our reasonable control.

We will make reasonable efforts to notify customers if an appointment time needs to be adjusted.

4. Appointment Changes and Cancellations

If you need to cancel or reschedule an appointment, please contact TVMOUNTSD as soon as reasonably possible.

Any cancellation, rescheduling, deposit, or service call policies specifically disclosed to you during the booking process or before your appointment will also apply to your appointment.

TVMOUNTSD reserves the right to cancel or reschedule an appointment when reasonably necessary because of technician availability, safety concerns, weather, equipment issues, service area restrictions, inaccessible property, inaccurate booking information, or other circumstances that prevent us from safely or properly performing the requested work.

5. Pricing and Payment

Prices displayed on our website are based on the services, products, and installation conditions described for the applicable service.

Final pricing may depend on factors including the type and size of television or equipment, mounting surface, installation height, type of mount, cable concealment requirements, additional hardware, accessibility, equipment compatibility, customer requested additions, and conditions discovered at the service location.

If circumstances at the property require additional work or materials beyond the originally selected service, TVMOUNTSD will make reasonable efforts to inform you of additional charges before performing the additional work.

TVMOUNTSD accepts the payment methods displayed or communicated at the time of service or booking.

You agree to pay all authorized charges associated with the products and services you request.

Promotional offers, coupon codes, discounts, and special pricing may be subject to expiration dates, eligibility requirements, service limitations, or other conditions.

6. Customer Responsibilities

Customers are responsible for providing accurate information regarding the requested service, property, television, equipment, installation location, and any conditions that may affect the work.

You are responsible for ensuring that TVMOUNTSD has reasonable and safe access to the installation area at the scheduled appointment time.

You should inform TVMOUNTSD before installation of any known conditions that may affect the work, including electrical wiring, plumbing, gas lines, fire sprinkler lines, unusual wall construction, structural concerns, hidden utilities, previous repairs, or other concealed conditions.

Customers should remove fragile, valuable, or sensitive items from the immediate work area before installation begins.

An adult authorized to approve the work should be available when reasonably necessary to confirm placement, installation height, equipment location, or changes to the requested service.

7. Installation Location and Concealed Conditions

TVMOUNTSD uses reasonable professional care when inspecting and working on walls, ceilings, fireplaces, and other installation surfaces.

However, some conditions cannot reasonably be identified through a visual inspection. Walls and other structures may contain hidden electrical wiring, plumbing, pipes, ducts, blocking, framing, insulation, previous repairs, structural components, or other concealed materials.

Customers are responsible for informing TVMOUNTSD of any known hidden conditions or special construction features.

If an unexpected condition is discovered that makes an installation unsafe, impractical, or substantially different from what was originally requested, TVMOUNTSD may stop or modify the work and discuss available options with the customer.

We reserve the right to refuse an installation when we reasonably believe that the installation would be unsafe or could cause damage to the television, equipment, mounting surface, property, technician, customer, or another person.

8. Customer Supplied Products and Equipment

Customers may provide their own televisions, mounting brackets, cables, hardware, accessories, furniture, smart home devices, or other products for installation.

Customer supplied products must be suitable for their intended use and compatible with the equipment and installation location.

If a customer supplied TV mount, bracket, fastener, accessory, or other item does not meet reasonable installation or safety standards, TVMOUNTSD may refuse to install the item.

TVMOUNTSD is not responsible for manufacturing defects, missing components, product incompatibility, defective customer supplied hardware, inaccurate manufacturer instructions, or failures caused by products that TVMOUNTSD did not manufacture.

The customer is responsible for manufacturer warranties applicable to customer supplied equipment.

9. Installation Approval

TVMOUNTSD may ask you to approve the location, positioning, height, orientation, or configuration of equipment before permanent installation.

Once you approve an installation location or configuration and the installation has been completed, additional charges may apply if you later request that the television, mount, equipment, picture, furniture, or other installed item be moved or repositioned.

Customers should carefully review placement before final installation whenever possible.

10. Electronics and Existing Equipment

Before work begins, customers should disclose known damage or problems involving televisions, electronics, furniture, cables, outlets, devices, or other equipment that TVMOUNTSD will handle.

TVMOUNTSD may test equipment before or after installation when reasonably appropriate.

We are not responsible for preexisting defects, failures, software problems, network problems, manufacturer defects, or conditions unrelated to the installation services performed by TVMOUNTSD.

11. Smart Home and Internet Connected Devices

Some services may involve smart home devices, cameras, doorbells, televisions, streaming devices, wireless networks, applications, or other internet connected products.

The functionality of these products may depend on third party manufacturers, internet service providers, applications, subscriptions, cloud services, wireless signal strength, account credentials, or other systems that are not controlled by TVMOUNTSD.

TVMOUNTSD cannot guarantee the continued availability or performance of third party applications, software, internet services, manufacturer platforms, subscriptions, or cloud services.

Customers are responsible for maintaining their own accounts, passwords, subscriptions, internet service, and manufacturer accounts associated with these products.

12. Service Quality and Satisfaction

TVMOUNTSD strives to provide professional, reliable, and high quality installation services.

If you believe there is a problem with work performed by TVMOUNTSD, please contact us as soon as reasonably possible so that we can review the issue.

Any specific service guarantee or warranty communicated to you in writing for a particular service will be governed by the terms provided with that guarantee or warranty.

Nothing in these Terms and Conditions eliminates any rights or remedies that cannot legally be excluded under applicable law.

13. Photographs and Project Images

TVMOUNTSD may request permission to photograph completed installation work for documentation, quality control, portfolio, website, social media, or promotional purposes.

When permission is required, we will obtain authorization before intentionally using identifiable customer information or images in a manner that requires consent.

Customers may tell TVMOUNTSD if they do not want photographs of their completed project used for promotional purposes.

14. SMS Text Messaging Terms

TVMOUNTSD SMS Program

Customers who voluntarily opt in to receive text messages from TVMOUNTSD may receive recurring SMS messages related to their appointments and requested services.

Messages may include:

Appointment confirmations

Appointment dates and times

Appointment reminders

Scheduling updates

Rescheduling notifications

Technician or arrival updates

Changes related to a scheduled appointment

Information regarding a service requested by the customer

Other communications reasonably related to an appointment or requested TVMOUNTSD service

SMS Consent

By providing your mobile telephone number and affirmatively opting in to SMS communications from TVMOUNTSD, you consent to receive recurring text messages from TVMOUNTSD at the mobile number you provided.

Consent to receive SMS messages is not a condition of purchasing any goods or services from TVMOUNTSD.

You represent that you are the subscriber or customary user of the mobile telephone number you provide or that you are otherwise authorized to provide consent for that number.

Message Frequency

Message frequency varies based on your appointment activity, services requested, scheduling changes, and interactions with TVMOUNTSD.

You may receive multiple messages in connection with an appointment, including an appointment confirmation, reminder, scheduling update, or service related notification.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s message, data, and other rates may apply to messages sent to or received from TVMOUNTSD. TVMOUNTSD is not responsible for charges imposed by your wireless carrier.

Opting Out

You may opt out of receiving SMS messages from TVMOUNTSD at any time by replying STOP to a message from TVMOUNTSD.

After you send STOP, you may receive a confirmation message acknowledging your opt out request. After your opt out request has been processed, you will no longer receive SMS messages from the TVMOUNTSD messaging program unless you subsequently opt in again.

Getting Help

For assistance with TVMOUNTSD text messages, reply HELP to a message.

You may also contact TVMOUNTSD at:

Phone: 619 752 4880

Email: sales@tvmountsd.com

Website: www.tvmountsd.com

Mobile Information and Privacy

Your privacy is important to us.

Mobile phone numbers, SMS consent information, and SMS opt in data will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Information may be provided to service providers that assist TVMOUNTSD in delivering messaging services when necessary to provide the requested communication. Those providers may only use the information as necessary to provide services on our behalf and are not permitted to use your SMS consent information for their own marketing or promotional purposes.

For additional information about how TVMOUNTSD collects, uses, and protects personal information, please review our Privacy Policy at:

www.tvmountsd.com/privacy-policy/

Wireless Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

SMS delivery may be affected by your wireless carrier, mobile device, network availability, service interruptions, or other circumstances outside the control of TVMOUNTSD.

Changes to the SMS Program

TVMOUNTSD may modify or discontinue its SMS messaging program at any time.

If material changes are made to these SMS Terms, we may update these Terms and Conditions or provide notice where appropriate.

15. Privacy

Your use of the TVMOUNTSD website and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

The Privacy Policy is available at:

www.tvmountsd.com/privacy-policy/

The Privacy Policy is incorporated into these Terms and Conditions by reference.

16. Website Content

We make reasonable efforts to ensure that information presented on our website is accurate and current. However, service descriptions, prices, availability, photographs, promotions, operating hours, and other information may change.

We do not guarantee that every description, image, price, statement, or other item displayed on the website will be completely free of errors.

If an error affects a service you have booked, we may contact you to clarify the correct information before completing the service.

17. Intellectual Property

Unless otherwise stated, the content of the TVMOUNTSD website, including text, graphics, logos, photographs, service descriptions, website design, and other original materials, is owned by or licensed to TVMOUNTSD and is protected by applicable intellectual property laws.

You may view and use the website for your personal purposes related to evaluating or obtaining TVMOUNTSD services.

You may not reproduce, distribute, modify, republish, sell, exploit, or commercially use TVMOUNTSD website content without permission, except as permitted by applicable law.

18. Third Party Websites and Services

Our website may contain links to websites, platforms, applications, payment processors, manufacturers, map services, review platforms, or other third party services that are not operated by TVMOUNTSD.

We are not responsible for the content, security, availability, privacy practices, terms, or activities of third party websites or services.

Your use of a third party service is governed by the terms and policies of that third party.

19. Website Availability

We do not guarantee that the TVMOUNTSD website, online booking system, contact forms, or other online services will always be available without interruption.

Access may temporarily be unavailable because of maintenance, software issues, hosting problems, security concerns, internet outages, or circumstances outside our control.

If an online booking or contact system is unavailable, you may contact TVMOUNTSD using the telephone number or email address provided on our website.

20. Disclaimer of Warranties

To the extent permitted by applicable law, the TVMOUNTSD website is provided on an “as available” basis.

Except for warranties or guarantees expressly provided by TVMOUNTSD or rights that cannot legally be excluded, we do not make additional warranties regarding the availability, accuracy, completeness, or uninterrupted operation of the website.

Nothing in this section limits any warranty, obligation, or consumer right that cannot legally be waived under applicable law.

21. Limitation of Liability

To the fullest extent permitted by applicable law, TVMOUNTSD will not be responsible for indirect, incidental, special, consequential, or punitive damages resulting from the use of our website or services when such damages are not legally recoverable.

Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot legally be excluded or limited, including liability arising from conduct for which limitation is prohibited by applicable law.

22. Prohibited Conduct

You agree not to:

Use the website for unlawful or fraudulent purposes

Provide false or misleading booking or contact information

Attempt to interfere with website security or functionality

Attempt to access data or systems without authorization

Use automated systems to overload or disrupt the website

Impersonate another person or organization

Use TVMOUNTSD content in a way that violates applicable law or intellectual property rights

Engage in conduct that threatens the safety of TVMOUNTSD employees, contractors, customers, or other persons

TVMOUNTSD reserves the right to refuse or discontinue service when reasonably necessary for safety, fraud prevention, legal compliance, or protection of our personnel or property.

23. Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of law principles.

To the extent permitted by applicable law, disputes relating to these Terms and Conditions or TVMOUNTSD services will be subject to the jurisdiction of the appropriate courts serving San Diego County, California.

Nothing in this provision limits any consumer right regarding jurisdiction or venue that cannot legally be waived.

24. Changes to These Terms and Conditions

TVMOUNTSD may update these Terms and Conditions periodically to reflect changes to our services, website, messaging program, business practices, or applicable requirements.

When these Terms and Conditions are updated, the revised version will be posted on this page and the “Last Updated” date at the top of the page will be changed.

Your continued use of the website after updated Terms and Conditions become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

25. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Any invalid or unenforceable provision will be interpreted or limited to the minimum extent necessary to make it enforceable where permitted by law.

26. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any additional terms specifically presented to you in connection with a product, service, promotion, appointment, or transaction, constitute the applicable agreement between you and TVMOUNTSD regarding your use of the website and services.

27. Contact Us

If you have questions about these Terms and Conditions, your appointment, or TVMOUNTSD services, you may contact us:

TVMOUNTSD

Website: www.tvmountsd.com

Phone: 619 752 4880

Email: sales@tvmountsd.com

San Diego, California